Privacy Policy


Basic provision

  1. The processing of personal data is governed in particular by Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC. personal data) (hereinafter referred to as "GDPR").

The contact details of the company are:

EroPol Joy s.r.o.

CIN: 10668934

VAT ID: CZ10668934

based: Kurzova 2222/16, Stodůlky, 155 00 Praha 5

registered at Městského soudu v Praze, oddíl C, vložka 346289


We run an e-shop on the website


2. We process certain personal data for the provision of our services and the operation of our website.



Processing of personal data


A.   Processing of personal data in case of using the contact form

If you request our products and services, we will work with your contact details, which you will provide to us, mainly via the inquiry form.

They are:

    • name and surname,
    • email address,
    • Postal address,
    • phone.

For what reason?

We will contact you through them for further agreement regarding the goods.

For what legal reason?

This is processing on the basis of Article 6 (1) b) GDPR - negotiation of the contract, resp. take pre-contractual measures at your request.

How long will we process personal data?

If we do not establish further cooperation, we will process your data no later than 12 months from our last communication.


B.   Processing of personal data in case of purchase

If you buy from us, we will work with the data you fill in. These are mainly billing information: name, surname, postal address, e-mail address, telephone.

For what reason?

We need to process personal data in order to fulfill our contract - they deliver you our goods. We will also communicate with you via the contact details about the status of your order, or about complaints or your questions.

We will further process personal data in order to fulfill our obligations under our law (mainly for accounting and tax purposes, age verification, or for handling complaints).

For what legal reason do we process personal data?

This is processing on the basis of Article 6 (1) b) GDPR - performance of the contract and Art. c) GDPR - fulfillment of our legal obligation.

How long will we process personal data?

For the duration of our service and then 5 years from the last provision of such service or delivery of goods.


C.   Newsletters (commercial communications)

If you are a purchasing customer and you did not prohibit us from making a purchase, we will use your e-mail address to send us our news.

For what legal reason?

The provisions of Section 7, Paragraph 3 of Act No. 480/2004 Coll., On Certain Information Society Services, allow us to do this, if you did not prohibit us from making this purchase.

How long will we process personal data?

10 years since your last purchase. You can unsubscribe from the mailing at any time via e-mail or contact us by e-mail:



Who will get the data?


Your data will remain with us. Nevertheless, some companies or other people work for us who access the data because they help us with the operation of our e-shop. They are:

    • operator of the Shoptet e-shop platform (Shoptet a.s., with its registered office at Dvořeckého 628/8, Břevnov, 169 00, Prague 6, CIN 289 35 675, the company is registered at the Municipal Court in Prague, Section B, Insert 25 395),
    • companies involved in the dispatch of goods (PPL, TOPTRANS, FedEx, DPD, UPS, Czech Post, Slovak Post),
    • companies involved in the dispatch of payments (GoPay, PayPal, ThePay, Home Credit),
    • e-mail service provider (RoundCube),
    • marketing agency.

We process personal data only in the territory of the European Union.



What else you should know


We do not have a designated data protection officer in our company.

In our company, decisions are made on the basis of automatic processing or profiling.

If you have any questions about your personal data, please contact us at



Your rights in connection with the processing of personal data


The GDPR Regulation gives you, among other things, the right to contact us and want information about what we process your personal data, request access to this data from us and have it updated or corrected, or request processing restrictions, you can request a copy of processed personal data us in certain situations the deletion of personal data and in certain cases you have the right to their transferability. Objection based on a legitimate interest may be objected to.

If you think we are not handling the data properly, you have the right to file a complaint with the Office for Personal Data Protection, or to take your claim to court.



These conditions are effective from 01.04.2021.

Vytvořil Shoptet | Design