How to shop with us

By shopping with us you agree to adhere to the Terms and Conditions. You can find a brief guide to convenient shopping down below with the following information:


1. How to select goods

In the individual categories found in the top menu to the right of the LolitaDoll logo, or by searching for individual categories in the search window, you can select the goods you want to purchase or see the available customization (configurations). Read more about the configuration below. You can also view the categories in the context menu on the left of the page by clicking on any desired category.

On the mobile phone, it is required to access the menu through the "hamburger" icon ( hamburger ), which can be found in the upper right corner of your screen. Individual categories contain the goods you are looking for. You can also select or filter for SEX DOLLS according to the required parameters.


2. Product configuration

Dolls with available configuration options will have a title Configuration (Custom made) in its description. Products with this feature can be customized. It is necessary to configure the entire product in the product detail tab. If your selected Sex Doll has the following button on the right called "Customize your Sex Doll", you know that this Sex Doll is configurable. 


After clicking on the button, the page will bring you straight to the configuration options section. This part is necessary even if you want the stock Sex Doll without any modifications, just the way it can be seen in the picture (always the first configuration option). You must go through all configuration options in order to add the sex doll you selected to the cart. Once you have selected the desired configuration, you may proceed to "Add to cart"


When your order is complete, you can go to cart menu and select the delivery method, payment method and delivery details.

Alternatively, continue shopping in the ACCESSORIES section, where you can find useful complementary products that increase the enjoyment of use of your Sex Doll or help you with its maintenance.


3. Payment & Shipping - shopping cart

In the cart menu, you can choose your preferred method of transport and payment (more in the article Private Shipping & Payment). With us, you get free shipping if the value of your cart exceeds 120 € within the European Union area. The carriers selected for large-sized goods like Sex Dolls are FedEx / UPS / DPD / TOPTRANS, which are our contracted partners. However, if your order contains only accessories or small-to-medium-sized goods, you can choose from a different list of carriers (eg DPD / PPL) that may be more suitable for the delivery.

Our policy of delivery on all products we offer is to provide 100% anonymous delivery and discretion. See the following link for more details about Discreet order.

After sending the goods by the chosen carrier, you will be sent all the information about the transport by e-mail. This allows you to track the status and location of your shipment on the carrier's website.
Your shopping cart will also give you more details in the second step of Payment & Shipping, where you can find the question mark sign to the left of the logo q_mark. After hovering the mouse over the icon (or by clicking on it), detailed useful information for the given transport or payment will be displayed.


4. Delivery details - shopping cart

This part of the shopping process carries you through the delivery details. You can avoid giving your real name by clicking on "Anonymously"  Anonymously, next to the First Name and Last Name field.

This causes our system to assign you a numeric ID instead of your name, that will matched the order number and will serve as your identification method.

If you already have a user account, you can log in directly in the cart menu. The system will then automatically fill in all the delivery (and billing) details from your account.

To enter delivery data, it is possible to select from three variants that can be found in the basket (not necessary to fill in):

  • Enter note for vendor: leave us a message here about what you would like us to arrange for you.
  • I want to receive your newsletter: we can send you relevant highlights from the world of sex dolls and technology, which are constantly moving forward.
  • I want to register: in this case the system will register your details and you will be able to reap all the benefits of our business. In addition, it allows you to see the history of all your previous orders that you can print out, and you will also get access to previous invoices or option to track the delivery of the shipment online.


5. Sending the order (process)

After filling in all the required fields, you can proceed and send the order by pressing the Finish order button. The system checks all the entered information and, if it does not find any error, registers the order in our system and guides you to through the process of payment for the order. You will, of course, be informed by e-mail address you have submitted in the delivery details about further steps of the delivery process.

Delivery process (From order to delivery)

You can see the progress and stage of your delivery by using your unique tracking number. The whole process with all its stages is described below.

Delivery process_try2

The above delivery process applies to the popular EXPRESS Shipping. If you would like to save money, you can choose STANDARD Shipping for the delivery process. For this option, the standard delivery time for a sex doll is about 1 month.
* (Due to Covid-19, this delivery time may exceed the expected schedule. Our experience suggests the delivery time ranges from one to two months.)


6. Payment options

There is a pool of options you can choose from when it comes to payment options. It is possible to pay by card, both debit and credit, but you may also pay by bank transfer. As we strive to be anonymous in all directions and go forward with the technology, we accept Bitcoin and other stable cryptocurrency options.

Another secure payment option is to use a private PayPal account. PayPal payment allows you to pay with a PayPal account, but also by a credit or debit card.

Another payment option is the Pay Later service (50% immediately / 50% cash on delivery). More information below.

Your shopping cart will also give you more details in the second step of Payment & Shipping, where you can find the question mark sign to the left of the logo q_mark. After hovering the mouse over the icon (or by clicking on it), detailed useful information for the given transport or payment will be displayed.

In case of other special requests or questions, please leave us a Private message.


  • Card payment (online) - TrustPay

To make an online payment, press the pay online button. If, for any reason, the online payment does not go through (e.g. unauthorized internet transactions on your payment card), you can change the payment method. After successful payment at the payment gateway, the system redirects you back to our website and the order will be completed.

Our online store accepts transactions of up to € 2,000 by credit or debit card. It is important to note that most card companies have a daily limit for "Internet payments". If it is the case and your daily limit is below the displayed amount, it is necessary to increase this limit in personal internet banking.


  • Card / Account payment (online) - PayPal

PayPal allows you to pay with any payment card (online). Again, it is possible that your card may have a daily limit for "Internet payments". If it is the case and your daily limit is below that amount, it is necessary to increase this limit in personal internet banking.

PayPal also offers payment through an anonymous PayPal account.

For more information on PayPal payment options, click here: Key Payment and Service Information


  • Money transfer - bank account

If you have chosen to pay by bank transfer, after registering the order, you will see the information with all required details you need to proceed and complete the payment. Also, this information will also be sent to your email.

You can also use the QR code to speed up the payment order. The goods will be shipped right after your payment has been received and credited to our account. Please, be mindful of the variable symbol (order number) for correct payment matching.


  • Bitcoin - Payable only in EUR (€)

We also accept Bitcoin and other stable cryptocurrencies. You can choose this options and pay online through the ThePay payment gateway.

If you want to use this payment option, please switch the currency to EUR in the second step "Payment & Shipping".Payment currency

  • Pay later (50% now / 50% cash on delivery)

This option allows you to split the final total order amount into two 50/50 payments in the following scheme:

  • The first 50% of the final price - Payment will be made via internet banking by bank transfer from account to account.

  • The remaining 50% of the final price - Payment will be made by cash on delivery once your delivery is complete. It is possible to pay in cash or by card to the courier of the selected carrier.


7. Possibility to design a Sex Doll based on one photo according to your wishes

You have the right and the option to get a custom-made doll based on your request. Helping you make a doll with custom design and looks is not a problem for us. We want to do everything we can to make sure you get the doll you have always dreamed about!

See the article for more details: Do you like someone you can't have?

Our customers also have a VIP opportunity to have their own sex doll look based on just one photo. However, more photos means a more accurate final appearance of the sex doll. However, even one good photo may be sufficient.

Send us a photo and we will fulfill your unique dream!

If you want a Sex Doll with a custom design and looks, this doll will be made of TPE material.

Wondering where you can send us your assignment to make your dream come true?  

In each main category, there is a descriptive icon depicting the creation of your own sex doll. For example, for the category DOLLS it looks like this:

Each major category has its own design option, whether it's MINI DOLLS, SEX DOLLS or MALE DOLLS. Links below will bring you to our offer, where you can get a taste of this unique sex doll that comes from certified manufacturers like WM Doll, Irontech Doll or Jarilet Doll.


What is the process of making a Sex Doll?

Before you buy a custom product through "Design by own photo", we recommend you contact us HERE, where it is also possible to attach photos. Based on this, we will tell you more information about the feasibility of production based on the submitted photos.

    1. Please add your photos and product note here before adding to cart:
      Product note
    2. Along with the order, write us your idea in detail, if it is not 100% clear from the attached photos.
    3. We will assess the complexity of production according to the submitted photos. If it is a standard complexity, the price is final and we can start, otherwise a recalculation will be performed in both cases. We will inform you immediately. (**)
    4. We will perform a 3D modulation of the whole doll from the submitted photos and then we will send you a proposal for approval.
    5. If all goes well, we will hand over the 3D model to the sculptor, who will create a faithful copy of your ideas from special clay.
    6. Subsequently, a unique mold will be created, which will be used to cast the doll from high quality silicone material.
    7. If the whole process takes place according to your wishes, we will start the process of creating the final product.

    We will of course inform you about each step of the whole process and ask if everything is in order, according to your ideas. We want you to be as satisfied as possible. If you have any requirements during production, do not hesitate to write to us and we will take care of it.

    (**) Some of our customers prefer sex dolls from movies / series, anime, fantasy, but also other dream creatures. In such a case, the price will be assessed according to the complexity of the preparations for 3D modeling, but also the complexity of the sculptural activity in the creation of the mold.


    8. Affiliate program (possibility of cooperation)

    Do you want to create a great passive income for your job or business? Join our great Lolita Doll Affiliate program, which is very generous for our partners. Every company contracts several malls, but we will give a chance to anyone who wants to do business online!

    After registering, which is absolutely FREE, you will receive all the information about the average and exact reward for each referral order, as well as tips on how to get started. The whole process is very simple. All the customer has to do is click on your assigned link to our site and then it's all up to us. Your unique link will tell us which customer belongs to you. Thanks to cookies options, our site is able to recognize the user and its referral even if they make a purchase later by opening a browser on their own (e.g. via Google). If they make a purchase within 30 days of clicking on your assigned link, we will know that the transaction belongs to your referral link.


    As we offer the best services for our customers in the market, you can rely on the absolute quality of our products and attentive support that is almost always available to you and all our customers.

    For more information, click here: Do you want to be a sales representative of the Lolita Doll brand and help our customers?


    Didn't you find what you needed? Here you will find all contact informations, or you can write us directly at the bottom right: chat2

    Vytvořil Shoptet | Design